01Order Processing

Orders are prepared and packed within 1–2 business days of purchase, Monday through Friday, excluding holidays. During busier seasons or promotional periods, processing may take a little longer — rest assured, we're working to get your order out as quickly as we thoughtfully can.

02Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your order and delivery address. Once your order ships, estimated transit time is typically 3–7 business days within the continental United States.

Please note that shipping estimates are estimates only and are not guaranteed delivery dates.

03Order Tracking

As soon as your order leaves our hands, you'll receive a shipping confirmation email with a tracking number and link, so you can follow its journey to you.

04Address Changes

Please review your shipping address carefully before completing checkout. Because we begin preparing orders quickly, we can only accommodate address changes for a short window after an order is placed.

If you need to update an address, email us at hello@myposhnosh.com as soon as possible and we'll do our best to make the change before your order ships.

05Delivery Delays

Once a package is in the care of our shipping carrier, certain circumstances beyond our control — such as weather, holidays, high shipping volumes, or transportation disruptions — can occasionally affect delivery timing. We appreciate your patience should this happen, and we're always here to help if a delay feels longer than expected.

06Lost or Missing Packages

If tracking shows your package as delivered but you're unable to locate it, please first check the delivery area, with household members, and with neighbors where appropriate.

From there, we recommend reaching out to the shipping carrier directly, as a carrier investigation is often needed. Our team is happy to assist where we can — email us at hello@myposhnosh.com and we'll help you sort it out.

07Returned Packages

If a package is returned to us because an incorrect or incomplete shipping address was provided, we'll reach out to arrange reshipment. Please note that additional shipping charges may apply before the package can be resent.

08International Shipping

At this time, PoshNosh shipping estimated are automatic for the United State only. We are happy to ship internationally although a custom quote will be needed. Please reach out at hello@myposhnosh.com.